tg772 Casino — Privacy Policy

1. Introduction

tg772 ("tg772", "the Company", "we", "us", "our") respects the privacy of every individual who visits, registers on, or uses the tg772 online gaming platform accessible at tg772.club and its related subdomains and applications (collectively, the "Platform"). This Privacy Policy ("Policy") describes how tg772 collects, uses, stores, shares, and protects personal information in connection with the provision of its services.

This Policy applies to all players across the Philippines — including those accessing tg772 from Metro Manila, Quezon City, Makati, Cebu, Davao, and all other provinces and municipalities — as well as to all visitors of the Platform regardless of whether they have registered an account.

By accessing or using the tg772 Platform, or by creating a tg772 account, you acknowledge that you have read, understood, and agree to the practices described in this Policy. This Policy should be read alongside, and is incorporated by reference into, the tg772 Terms and Conditions accessible at tg772.club/terms-conditions.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, tg772 is the Personal Information Controller (PIC) responsible for the personal data collected through the Platform. tg772 has designated a Data Protection Officer (DPO) who may be contacted via the contact details provided in Section 14 of this Policy.

3. Categories of Personal Data We Collect

tg772 collects the following categories of personal data from Players and Platform visitors:

tg772 does not collect sensitive personal information as defined under the Data Privacy Act (e.g., racial origin, religious beliefs, health records, political affiliations) unless expressly required by applicable law or regulatory directive.

4. How We Collect Personal Data

tg772 collects personal data through the following means:

• Direct Collection: Information you provide when registering a tg772 account, completing identity verification (KYC), making deposits or withdrawals, participating in promotions, or contacting customer support;
• Automated Collection: Technical and usage data collected automatically when you access or interact with the Platform, through cookies, log files, and analytics technologies;
• Third Parties: Data received from payment service providers (GCash, PayMaya, BPI, BDO, Metrobank) during the processing of financial transactions; identity verification data from third-party KYC service providers; and fraud detection data from security monitoring services;
• Regulatory Sources: Information received from PAGCOR or other Philippine regulatory authorities in connection with compliance obligations.

5. Purposes for Which We Process Your Data

tg772 processes personal data for the following purposes:

• Account Management: Creating, maintaining, and administering your tg772 account, including authentication and access control;
• Service Delivery: Providing access to all gaming services on the Platform, processing bets and wagers, crediting winnings, and managing your unified wallet;
• Identity Verification (KYC): Verifying your identity and age (21+) in compliance with PAGCOR licensing requirements and applicable anti-money laundering laws;
• Payment Processing: Processing deposits and withdrawals through GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment channels;
• Regulatory Compliance: Meeting obligations under PAGCOR regulations, Republic Act No. 9160 (Anti-Money Laundering Act), Republic Act No. 10173 (Data Privacy Act of 2012), and other applicable Philippine laws;
• Fraud Prevention and Security: Detecting, investigating, and preventing fraudulent activity, money laundering, multi-accounting, and other prohibited conduct;
• Responsible Gaming: Monitoring gaming activity to identify problem gambling patterns and administering responsible gaming tools including deposit limits, cooling-off periods, and self-exclusion;
• Customer Support: Responding to enquiries, resolving disputes, and providing technical assistance;
• Marketing Communications: Sending promotional offers, bonuses, and platform updates to Players who have opted in to receive such communications;
• Platform Improvement: Analysing usage data to improve the Platform's performance, security, and user experience;
• Legal Proceedings: Establishing, exercising, or defending legal claims where necessary.

6. Legal Basis for Processing

tg772 processes personal data on the following legal grounds as recognised under Republic Act No. 10173:

• Contractual Necessity: Processing required to perform the contract between tg772 and the Player (i.e., providing gaming services, processing payments, managing accounts);
• Legal Obligation: Processing required to comply with applicable Philippine laws and PAGCOR regulatory requirements, including KYC, AML obligations, and reporting duties;
• Legitimate Interests: Processing necessary for tg772's legitimate interests, including fraud prevention, platform security, and service improvement, provided such interests are not overridden by the rights and freedoms of the data subject;
• Consent: Processing based on your freely given, specific, and informed consent — particularly for marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

7. Disclosure and Sharing of Personal Data

tg772 does not sell, rent, or trade your personal data to third parties for commercial purposes. tg772 may share personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Service Providers: GCash, PayMaya (Maya), BPI, BDO, Metrobank, and other financial institutions, solely for the purpose of processing deposits and withdrawals;
• Identity Verification Providers: Third-party KYC service providers engaged to verify the identity and age of Players in compliance with PAGCOR requirements;
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies, where disclosure is required by law or regulatory directive;
• Technology and Service Providers: Cloud hosting providers, cybersecurity vendors, analytics platforms, and customer support tools engaged to operate and maintain the tg772 Platform, all of which are contractually bound to process data only on tg772's instructions;
• Legal and Professional Advisers: Lawyers, auditors, and other professional advisers in connection with legal proceedings or compliance reviews, subject to confidentiality obligations;
• Corporate Transactions: In the event of a merger, acquisition, or sale of assets, personal data may be transferred to the successor entity subject to equivalent data protection standards.

Any third-party recipient of personal data from tg772 is required to maintain appropriate technical and organisational measures to protect that data and to process it only for the specified purposes.

8. Data Retention

tg772 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following considerations:

• Active Accounts: Personal data is retained for the duration of your tg772 account and for a period of five (5) years following voluntary account closure, in compliance with PAGCOR licensing obligations and applicable AML requirements;
• Financial Records: Transaction records are retained for a minimum of five (5) years as required by the Anti-Money Laundering Act and PAGCOR regulations;
• Legal Holds: Where data is the subject of a legal dispute or regulatory investigation, retention may be extended beyond standard periods until the matter is resolved;
• Marketing Data: Marketing preferences and associated contact data are retained until you withdraw consent or opt out, after which such data is deleted or anonymised.

Where personal data is no longer required for any lawful purpose, tg772 will securely delete or anonymise that data in accordance with applicable Philippine data protection standards.

9. Data Security Measures

tg772 implements comprehensive technical and organisational security measures to protect personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the tg772 Platform — the same standard used by Philippine banks such as BPI and BDO;
• Encryption of stored sensitive data, including passwords (hashed using industry-standard algorithms) and financial account details;
• Role-based access controls ensuring that personal data is accessible only to tg772 personnel and authorised service providers who require it in the performance of their duties;
• Regular security audits, penetration testing, and vulnerability assessments of the Platform's infrastructure;
• Multi-factor authentication requirements for administrative access to systems containing personal data;
• Comprehensive incident response procedures to detect, contain, and remediate data breaches, including mandatory notification to the National Privacy Commission (NPC) and affected individuals within the timeframes required by law.

Notwithstanding the above, no method of electronic transmission or storage is entirely secure. tg772 cannot guarantee absolute security and encourages Players to adopt strong personal security practices, including the use of unique, complex passwords and enabling two-factor authentication on their tg772 accounts.

10. Your Data Subject Rights

Under the Data Privacy Act of 2012, tg772 Players in the Philippines have the following rights with respect to their personal data:

To exercise any of the above rights, contact the tg772 Data Protection Officer using the details in Section 14. tg772 will respond to all data subject requests within thirty (30) calendar days of receipt. Where a request is complex or voluminous, this period may be extended by up to an additional thirty (30) days with written notice to the requestor.

11. Cookies and Tracking Technologies

The tg772 Platform uses cookies and similar tracking technologies to enhance the user experience, maintain session state, analyse usage patterns, and support marketing activities. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including session management, login authentication, and security features. These cannot be disabled without impairing Platform functionality.
• Performance Cookies: Collect anonymised information about how Players use the Platform — pages visited, errors encountered, session duration — to help tg772 improve performance and reliability.
• Functional Cookies: Remember your preferences and settings (e.g., preferred language, responsible gaming settings, last visited game category) to personalise your experience on return visits.
• Marketing Cookies: Used to deliver relevant promotional content and track the effectiveness of tg772's marketing campaigns. These are activated only where you have given consent.

You may manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the tg772 Platform. Strictly necessary cookies are not subject to opt-out as they are essential to service delivery.

12. Protection of Minors

The tg772 Platform is strictly intended for individuals who are 21 years of age or older, as required by PAGCOR for all licensed online gambling platforms in the Philippines. tg772 does not knowingly collect personal data from individuals under 21 years of age. If tg772 becomes aware that personal data has been collected from a minor, such data will be deleted immediately and the associated account will be permanently closed.

If you are a parent or guardian and believe that a minor may have created a tg772 account or provided personal data to the Platform without your consent, please contact tg772's Data Protection Officer immediately using the contact details in Section 14.

13. Changes to This Privacy Policy

tg772 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. Material changes to this Policy will be communicated to registered Players by notification to their registered mobile number or email address, or by prominent notice on the Platform, at least fourteen (14) days prior to the changes taking effect.

Your continued use of the tg772 Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms. The current version of this Policy will always be accessible at tg772.club/privacy-policy. We encourage you to review this page periodically.

14. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or tg772's data processing practices, please contact the tg772 Data Protection Officer:

tg772 aims to resolve all privacy-related enquiries within thirty (30) calendar days. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph).